Refund Policy

💰 REFUND POLICY

(Warehouse Return & Replacement System)


1. Return Window

Eligible returns are accepted within 30 days of delivery.


2. Eligible Returns

  • Defective items
  • Damaged products
  • Incorrect shipments

3. Non-Eligible Returns

  • Used items in outdoor activities
  • Dissatisfaction due to personal expectations
  • Minor variations in appearance or packaging
  • Shipping delays

4. Return Conditions

Returned items must be:

  • Unused
  • Complete with all packaging and accessories
  • In original condition

5. Verification

Photos or videos may be required for approval.


6. Return Authorization

Authorization is required prior to returning any items.


7. Refund Timeline

Refunds processed within 5–10 business days after approval.


8. Shipping Costs

  • Return shipping is the responsibility of the customer
  • Original shipping fees are non-refundable

9. Cancellation Policy

Orders can be canceled within 12 hours of placement.


10. Chargebacks

Unauthorized chargebacks may be disputed as they violate Terms of Service.