Refund Policy
💰 REFUND POLICY
(Warehouse Return & Replacement System)
1. Return Window
Eligible returns are accepted within 30 days of delivery.
2. Eligible Returns
- Defective items
- Damaged products
- Incorrect shipments
3. Non-Eligible Returns
- Used items in outdoor activities
- Dissatisfaction due to personal expectations
- Minor variations in appearance or packaging
- Shipping delays
4. Return Conditions
Returned items must be:
- Unused
- Complete with all packaging and accessories
- In original condition
5. Verification
Photos or videos may be required for approval.
6. Return Authorization
Authorization is required prior to returning any items.
7. Refund Timeline
Refunds processed within 5–10 business days after approval.
8. Shipping Costs
- Return shipping is the responsibility of the customer
- Original shipping fees are non-refundable
9. Cancellation Policy
Orders can be canceled within 12 hours of placement.
10. Chargebacks
Unauthorized chargebacks may be disputed as they violate Terms of Service.